Our Vision and Values

Our goal is to provide a transport service by road that is safer, cleaner and greener.

Our Commitment

Belle Vue are committed to progress and believe every passenger should experience a travel experience that surpasses their expectations.

Our Vision

Our vision is to provide a transport service that continually evolves, taking advantage of new technology and innovations to drive passenger safety and comfort forward resulting in an unrivaled service.

Our Goals

We achieve our goals by investing time and money in areas of the business that produces results. We do this by investing in new fleet, training for our team, embracing new technology, and competing in industry awards.

How We Achieve Our Goals

We achieve our goals by investing time and money in areas of the business that produces results. We do this by investing in new fleet, training for our team, embracing new technology, and competing in industry awards.

The reason Belle Vue hires 5 sets of auditors is simple. The auditors set goals and targets that are above what we may set for ourselves, ensuring we operate ‘out of our comfort zone.’ (Just like a fitness coach in a gymnasium who will push an individual above what the individual aims for, resulting in better results faster.) If you aim for the moon, you will land among the stars.

How We Listen to Our Clients

We also compile Aftersales Forms, which is a summary of comments and scores from all group organisers and passengers. We have a three step win process from these Aftersales Forms.

Positive Feedback

We take any positive comments back to our team which ensures we build a team that feels valued and rewarded.*

Constructive Criticism

We take any constructive criticism and throw it round the management table to create a better service from feedback clients have given us.

Implement Changes

We can personally tailor our service to the individual tastes of each client based on their feedback.

*It is imperative for team morale that that our team feel the contribution they are making is making a difference to the company’s goal

“Thank you for considering Belle Vue for your next travel requirement. Our goal is to provide a transport service by road that is safer, cleaner and greener. We’d love to be part of your next travel adventure. Please contact our friendly team if we can assist you further.”

- Phil Hitchen M.D. Belle Vue (Manchester) Ltd.